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VIPS Enhances the Quality in its Kitchens with Andy / Brother’s Digital Expiry Labelling Tools

VIPS is a leading name in the casual dining sector in Spain, boasting 50 years of experience. It’s a “very open” restaurant-café concept, offering a diverse culinary selection to suit all tastes and moments of the day. The approachable and friendly VIPS experience has made its restaurants a favourite gathering place for many young people, families, and executives. Alsea has been operating the brand in Spain since 2018.

The Challenge

VIPS needed a more comprehensive and digitised control over its labelling process, as they work with a wide variety of products and ingredients that have varying secondary expiration dates.

Furthermore, they often use ingredients or products that lack a physical space for attaching labels, complicating control throughout the process. Hence, it was necessary to incorporate a digital system to ensure higher kitchen quality.

Alsea’s Quality Department is continually finding methodologies to enhance food safety in our kitchens. Incorporating digital systems for controlling secondary expiration dates was a natural step for us to take.”

María José, Quality Director, Alsea Europe

A Tailored Solution

Andy is currently being used in over 100 VIPS restaurants across Spain. Most of them utilise Andy’s digital labelling functionality through its Brother printers.

Andy’s digital labelling allows teams to review the history of printed labels as well as creating  and saving labels without the need to print them, as is the case in products that lack physical space for attaching the label. Overall, Andy’s labelling tool ensures complete product traceability.  

All VIPS locations are now certain that they are labelling with better control as Andy automatically calculates secondary expiration dates and digitally stores the information. This transforms the labelling task into a quicker and less complex endeavour for employees. Furthermore, all these labels can be easily customised from Andy’s control panel.

With the digitisation of the labelling process, the VIPS’s team possesses comprehensive information for each stage of the preparation process, from receiving to product preparation.

Results Achieved

The most immediate benefits resulting from implementing Andy in VIPS’ restaurant kitchens are:

Increased productivity and significant time savings in the labelling process, which is now faster and doesn’t require mental calculations.

Standardisation of labelling criteria according to quality department-established norms.

Improved stock rotation with the automatic inclusion of expiration dates on labels, aiding employees in quickly identifying foods that need to be used sooner.

Real-time information updating, access, and control through a simple and intuitive control panel

What does VIPS value about Andy?

“With Andy in VIPS’ restaurant, our kitchen teams have a powerful digital assistant to assist them in their labelling tasks. Given the variety of ingredients on our menu, Andy has been of great assistance in making labelling a lot easier, safer and guaranteeing the high quality of our products.”

María José, Quality Director at Alsea Europe.

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