Street Smash Burgers: Expanding Internationally with Andy’s Safety and Efficiency
Street Smash Burgers, a fast-growing Portuguese burger franchise, has quickly won fans with its bold flavours and urban attitude. After establishing a strong presence in Portugal, the brand recently took its first international step with the opening of a restaurant in Italy.
To ensure consistent quality and operational excellence across markets, Street Smash Burgers turned to Andy, the leading digital assistant for food service operations.
As Street Smash Burgers grew beyond Portugal, the team faced the challenge of standardising their operations while maintaining their reputation for quality and safety. Expanding into new countries meant adapting to different regulations, training new teams quickly, and ensuring every restaurant followed the same rigorous procedures.
To overcome these challenges and guarantee seamless expansion, they needed a reliable digital solution to centralise processes, safeguard food safety, and strengthen operational efficiency.
Consistent Operations Across Locations
With Andy’s digital checklists and task management, all restaurants – from Lisbon to Milan – operate with the same standards, ensuring reliability and consistency.
Full Food Safety Compliance
Labelling and traceability features allow Street Smash Burgers to meet strict Portuguese and European regulations, while also building customer trust through transparency.
Faster Training and Onboarding
Thanks to the Andy Library, new staff quickly learn brand procedures, speeding up onboarding and reducing errors in daily operations.
Real-Time Team Communication
Through Andy’s Chat, managers and staff maintain direct, efficient communication, resolving issues quickly and improving teamwork across locations.
How does Street Smash Burgers use Andy?
- Tasks & Checklists: Standardised daily routines, ensuring every shift runs smoothly.
- Labelling & Traceability: Full control of product shelf life, ingredients, and food origins.
- Library: Easy access to updated procedures, training materials, and brand standards.
- Chat: Direct communication channel between teams and managers, improving coordination.
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