{"id":47288,"date":"2026-10-14T07:25:26","date_gmt":"2026-10-14T05:25:26","guid":{"rendered":"https:\/\/andyapp.io\/ahora-puedes-reservar-una-cita-con-el-help-desk-de-andy\/"},"modified":"2026-10-14T08:12:56","modified_gmt":"2026-10-14T06:12:56","slug":"prenez-rendez-vous-avec-le-help-desk-andy","status":"publish","type":"post","link":"https:\/\/andyapp.io\/fr\/prenez-rendez-vous-avec-le-help-desk-andy\/","title":{"rendered":"Prenez rendez-vous avec le Help Desk Andy"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47289 size-full\" src=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Blog-Cover_Multilingual-6.png\" alt=\"prendre rendez-vous avec le Help Desk Andy\" width=\"800\" height=\"500\" srcset=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Blog-Cover_Multilingual-6.png 800w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Blog-Cover_Multilingual-6-300x188.png 300w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Blog-Cover_Multilingual-6-768x480.png 768w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Blog-Cover_Multilingual-6-600x375.png 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p data-pm-slice=\"1 1 []\">En cuisine, trouver un moment pour poser une question demande aussi de l\u2019organisation.<\/p>\n<p data-pm-slice=\"1 1 []\">Andy propose d\u00e9sormais <strong>la prise de rendez-vous avec son \u00e9quipe Help Desk<\/strong>. Vous pouvez choisir un cr\u00e9neau disponible et pr\u00e9voir un moment pour faire le point avec nous sur vos besoins.<\/p>\n<p>Une fa\u00e7on simple de b\u00e9n\u00e9ficier d\u2019un accompagnement personnalis\u00e9, en tenant compte du rythme de votre \u00e9tablissement.<\/p>\n<p>&nbsp;<\/p>\n<h3>Comment prendre rendez-vous ?<\/h3>\n<h2><span style=\"color: #008080;\">1. S\u00e9lectionnez la session avec le Help Desk<\/span><\/h2>\n<p data-pm-slice=\"1 1 []\">Rendez-vous sur <strong><a href=\"https:\/\/andyapp.zohobookings.com\/4750666000000908002\/#\/4750666000000908002\">la page de r\u00e9servation Andy<\/a><\/strong> et s\u00e9lectionnez <strong>la session avec le Help Desk<\/strong>.<\/p>\n<p>Le rendez-vous est pr\u00e9vu pour <strong>15 minutes<\/strong>.<\/p>\n<p>Notre \u00e9quipe vous appellera par t\u00e9l\u00e9phone et pourra, si n\u00e9cessaire, se connecter \u00e0 distance \u00e0 votre appareil pour vous accompagner pas \u00e0 pas.<\/p>\n<p>&nbsp;<\/p>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47301 size-full\" src=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-Andy-Help-Desk-reservation-screen-3.png\" alt=\"Prenez rendez-vous avec le Help Desk Andy\" width=\"1912\" height=\"823\" srcset=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-Andy-Help-Desk-reservation-screen-3.png 1912w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-Andy-Help-Desk-reservation-screen-3-300x129.png 300w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-Andy-Help-Desk-reservation-screen-3-1024x441.png 1024w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-Andy-Help-Desk-reservation-screen-3-768x331.png 768w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-Andy-Help-Desk-reservation-screen-3-1536x661.png 1536w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-Andy-Help-Desk-reservation-screen-3-600x258.png 600w\" sizes=\"auto, (max-width: 1912px) 100vw, 1912px\" \/><\/h3>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #008080;\">2. Choisissez le jour et l\u2019heure<\/span><\/h2>\n<p data-pm-slice=\"1 1 []\">Rendez-vous sur la page de r\u00e9servation Andy et s\u00e9lectionnez <strong>la session avec le Help Desk<\/strong>.<\/p>\n<p>Le rendez-vous est pr\u00e9vu pour <strong>15 minutes<\/strong>. Notre \u00e9quipe vous appellera par t\u00e9l\u00e9phone et pourra, si n\u00e9cessaire, se connecter \u00e0 distance \u00e0 votre appareil pour vous accompagner pas \u00e0 pas.<\/p>\n<p>&nbsp;<\/p>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47312 size-full\" src=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-localized-Help-Desk-booking-screen.png\" alt=\"Prenez rendez-vous avec le Help Desk Andy\" width=\"1676\" height=\"939\" srcset=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-localized-Help-Desk-booking-screen.png 1676w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-localized-Help-Desk-booking-screen-300x168.png 300w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-localized-Help-Desk-booking-screen-1024x574.png 1024w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-localized-Help-Desk-booking-screen-768x430.png 768w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-localized-Help-Desk-booking-screen-1536x861.png 1536w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/French-localized-Help-Desk-booking-screen-600x336.png 600w\" sizes=\"auto, (max-width: 1676px) 100vw, 1676px\" \/><\/h3>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #008080;\">3. Renseignez vos coordonn\u00e9es et le motif de votre demande<\/span><\/h2>\n<p data-pm-slice=\"1 1 []\">Compl\u00e9tez les informations demand\u00e9es :<\/p>\n<ul data-spread=\"false\">\n<li>Votre nom, votre adresse e-mail et votre num\u00e9ro de t\u00e9l\u00e9phone.<\/li>\n<li>Votre enseigne et le nom de votre \u00e9tablissement.<\/li>\n<li>Le motif de votre demande.<\/li>\n<\/ul>\n<p>Vous pouvez \u00e9galement d\u00e9crire bri\u00e8vement votre besoin. Ce champ est facultatif, mais il permet \u00e0 l\u2019\u00e9quipe de disposer de davantage de contexte pour votre rendez-vous.<\/p>\n<p>V\u00e9rifiez vos informations, puis finalisez la r\u00e9servation.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47323 size-full\" src=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Andy-booking-form-in-French-2.png\" alt=\"Prenez rendez-vous avec le Help Desk Andy\" width=\"1664\" height=\"945\" srcset=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Andy-booking-form-in-French-2.png 1664w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Andy-booking-form-in-French-2-300x170.png 300w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Andy-booking-form-in-French-2-1024x582.png 1024w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Andy-booking-form-in-French-2-768x436.png 768w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Andy-booking-form-in-French-2-1536x872.png 1536w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Andy-booking-form-in-French-2-600x341.png 600w\" sizes=\"auto, (max-width: 1664px) 100vw, 1664px\" \/><\/p>\n<h2><\/h2>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #008080;\">Un service client qui continue d\u2019\u00e9voluer<\/span><\/h2>\n<p data-pm-slice=\"1 1 []\">Cette nouvelle possibilit\u00e9 r\u00e9pond \u00e0 un objectif concret : <strong>faciliter le contact avec l\u2019\u00e9quipe qui vous accompagne au quotidien dans l\u2019utilisation d\u2019Andy<\/strong>.<\/p>\n<p>Un rendez-vous permet de pr\u00e9voir un moment pour expliquer votre question, revoir les \u00e9tapes et obtenir des conseils. Pour profiter pleinement de cet \u00e9change, gardez votre appareil et les informations utiles \u00e0 port\u00e9e de main.<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #008080;\">Accompagner nos clients dans le monde entier<\/span><\/h2>\n<p data-pm-slice=\"1 1 []\">Au sein de <a href=\"https:\/\/chrgroup.fr\/\"><strong>CHR Group<\/strong><\/a>,\u00a0nous poursuivons nos efforts pour am\u00e9liorer le service client et accompagner les \u00e9quipes qui utilisent nos solutions \u00e0 travers le monde.<\/p>\n<p>L\u2019assistance est disponible en <strong>fran\u00e7ais, en anglais et en espagnol<\/strong>, afin de faciliter les \u00e9changes avec nos clients sur diff\u00e9rents march\u00e9s.<\/p>\n<p>Faire \u00e9voluer Andy, c\u2019est aussi am\u00e9liorer l\u2019exp\u00e9rience des personnes qui l\u2019utilisent chaque jour, y compris lorsqu\u2019elles ont besoin d\u2019aide.<\/p>\n<p style=\"text-align: center;\"><strong>Besoin d\u2019aide avec Andy ?<\/strong><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/help.andyapp.io\/portal\/fr\/kb\"><strong> Prenez rendez-vous avec notre Help Desk.<\/strong><\/a><\/p>\n<p><em>\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>En cuisine, trouver un moment pour poser une question demande aussi de l\u2019organisation. Andy propose d\u00e9sormais la prise de rendez-vous avec son \u00e9quipe Help Desk. Vous pouvez choisir un cr\u00e9neau disponible et pr\u00e9voir un moment pour faire le point avec nous sur vos besoins. Une fa\u00e7on simple de b\u00e9n\u00e9ficier d\u2019un accompagnement personnalis\u00e9, en tenant compte&hellip;<\/p>\n","protected":false},"author":7,"featured_media":47289,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[276,301],"tags":[],"post_series":[],"class_list":["post-47288","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communaute-andy","category-les-nouvelles-dandy","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Prenez rendez-vous avec le Help Desk Andy<\/title>\n<meta name=\"description\" content=\"R\u00e9servez une session de 15 minutes avec le Help Desk Andy. 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