{"id":47279,"date":"2026-10-14T07:25:26","date_gmt":"2026-10-14T05:25:26","guid":{"rendered":"https:\/\/andyapp.io\/ahora-puedes-reservar-una-cita-con-el-help-desk-de-andy\/"},"modified":"2026-10-14T07:46:18","modified_gmt":"2026-10-14T05:46:18","slug":"book-an-appointment-with-andys-help-desk","status":"publish","type":"post","link":"https:\/\/andyapp.io\/en\/book-an-appointment-with-andys-help-desk\/","title":{"rendered":"You can now book an Appointment with Andy\u2019s Help Desk"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47220 size-full\" src=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Blog-Cover_Multilingual-5.png\" alt=\"Book a 15-minute session with Andy\u2019s Help Desk. Choose a convenient time and get personalised support in English, French or Spanish.\" width=\"800\" height=\"500\" srcset=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Blog-Cover_Multilingual-5.png 800w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Blog-Cover_Multilingual-5-300x188.png 300w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Blog-Cover_Multilingual-5-768x480.png 768w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Blog-Cover_Multilingual-5-600x375.png 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p data-pm-slice=\"1 1 []\">In a busy kitchen, finding time to work through a question takes planning too.<\/p>\n<p data-pm-slice=\"1 1 []\">That is why Andy is introducing <strong>appointment booking with our Help Desk team<\/strong>. You can now choose an available time slot and set aside a moment to discuss what you need with us.<\/p>\n<p>It is a simple way to get personalised support and fit your conversation around the daily running of your site.<\/p>\n<p>&nbsp;<\/p>\n<h3>How to book your appointment with Andy&#8217;s Help Desk Team<\/h3>\n<h2><span style=\"color: #008080;\">1. Select your Help Desk session<\/span><\/h2>\n<p data-pm-slice=\"1 1 []\">Visit <strong><a href=\"https:\/\/andyapp.zohobookings.com\/4750666000000908002\">Andy\u2019s booking page<\/a> <\/strong>and select <strong>the Help Desk session<\/strong>.<\/p>\n<p>Appointments are scheduled for <strong>15 minutes<\/strong>. Our team will call you by phone and, if needed, connect remotely to your device to guide you through the steps.<\/p>\n<p>&nbsp;<\/p>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47243 size-full\" src=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Help-Desk-Booking-Screen.png\" alt=\"Book an appointment with Andy's Help Desk team\" width=\"1913\" height=\"822\" srcset=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Help-Desk-Booking-Screen.png 1913w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Help-Desk-Booking-Screen-300x129.png 300w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Help-Desk-Booking-Screen-1024x440.png 1024w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Help-Desk-Booking-Screen-768x330.png 768w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Help-Desk-Booking-Screen-1536x660.png 1536w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Help-Desk-Booking-Screen-600x258.png 600w\" sizes=\"auto, (max-width: 1913px) 100vw, 1913px\" \/><\/h3>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #008080;\">2. Choose a date and time<\/span><\/h2>\n<p data-pm-slice=\"1 1 []\">Browse the calendar and select an available slot that works with your schedule.<\/p>\n<p><strong>Check the time zone<\/strong> displayed on the screen before choosing your slot, particularly if you are working from another country. This helps ensure you book the appointment using the correct local time.<\/p>\n<p>&nbsp;<\/p>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47265 size-full\" src=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Help-Desk-Session-Booking-Screen.png\" alt=\"Booking an appointment with andy's help desk\" width=\"1676\" height=\"939\" srcset=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Help-Desk-Session-Booking-Screen.png 1676w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Help-Desk-Session-Booking-Screen-300x168.png 300w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Help-Desk-Session-Booking-Screen-1024x574.png 1024w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Help-Desk-Session-Booking-Screen-768x430.png 768w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Help-Desk-Session-Booking-Screen-1536x861.png 1536w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/Help-Desk-Session-Booking-Screen-600x336.png 600w\" sizes=\"auto, (max-width: 1676px) 100vw, 1676px\" \/><\/h3>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #008080;\">3. Enter your details and the reason for your enquiry<\/span><\/h2>\n<p data-pm-slice=\"1 1 []\">Complete the requested information:<\/p>\n<ul data-spread=\"false\">\n<li>Your name, email address and contact number.<\/li>\n<li>Your brand and site name.<\/li>\n<li>The reason for your enquiry.<\/li>\n<\/ul>\n<p>You can also add a short description of what you need. This field is optional, but it gives the team more context for your session.<\/p>\n<p>Review your details and complete the booking.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47254 size-full\" src=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Andy-Bookings-Form.png\" alt=\"Booking an appointment with andy's help desk\" width=\"1665\" height=\"945\" srcset=\"https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Andy-Bookings-Form.png 1665w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Andy-Bookings-Form-300x170.png 300w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Andy-Bookings-Form-1024x581.png 1024w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Andy-Bookings-Form-768x436.png 768w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Andy-Bookings-Form-1536x872.png 1536w, https:\/\/andyapp.io\/wp-content\/uploads\/2026\/10\/English-Andy-Bookings-Form-600x341.png 600w\" sizes=\"auto, (max-width: 1665px) 100vw, 1665px\" \/><\/p>\n<h2><\/h2>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #008080;\">Continuing to improve our customer support<\/span><\/h2>\n<p data-pm-slice=\"1 1 []\">This new option has a clear purpose: <strong>making it easier to reach the team that supports you in your everyday use of Andy<\/strong>.<\/p>\n<p>Booking a session gives you dedicated time to explain your question, review the steps and get guidance. To make the most of the appointment, have your device and any relevant information ready.<\/p>\n<p>It also helps you plan the conversation around your responsibilities on site.<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #008080;\">Supporting our customers across more countries<\/span><\/h2>\n<p>As part of <a href=\"https:\/\/chrgroup.fr\/\"><strong>CHR Group<\/strong><\/a>,\u00a0we continue to work on improving customer support and helping the teams that use our solutions around the world.<\/p>\n<p>Support is available in <strong>English, French and Spanish<\/strong>, helping teams across different markets communicate with us.<\/p>\n<p>Improving Andy means improving the experience of the people who use it every day, including how easily they can ask for help.<\/p>\n<p style=\"text-align: center;\"><strong>Need a hand with Andy?<br \/>\n<a href=\"https:\/\/help.andyapp.io\/portal\/en\/kb\">Book an appointment with our Help Desk<\/a>.<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p>\n<p><em>\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a busy kitchen, finding time to work through a question takes planning too. That is why Andy is introducing appointment booking with our Help Desk team. You can now choose an available time slot and set aside a moment to discuss what you need with us. It is a simple way to get personalised&hellip;<\/p>\n","protected":false},"author":7,"featured_media":47223,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[81,87],"tags":[],"post_series":[],"class_list":["post-47279","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-andy-community","category-news-andy","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Book an Appointment with Andy\u2019s Help Desk<\/title>\n<meta name=\"description\" content=\"Book a 15-minute session with Andy\u2019s Help Desk. 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